Privacy Policy for First In Navigation

Last Updated: 8/23/2025

Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and related services. The App connects users to mapping data to help them learn response area routing

Information We Collect

Information You Provide to Us

  • Account Information: Username, email address, password, first name, and last name
  • Profile Information: Display name and other profile details you choose to provide
  • User-Generated Content: Maps, quiz responses, training data, and other content you create or submit
  • Location Information: Geographic locations you voluntarily input for map creation and training purposes
  • Communications: Messages, feedback, and support requests you send to us

Information Automatically Collected

  • Device Information: Device type, operating system, app version, and device identifiers
  • Usage Data: Features used, time spent in app, user interactions, and app performance data
  • Location Data: GPS coordinates and mapping data you enter in
  • Log Data: Error logs, crash reports, and technical diagnostics

Information from Third Parties

  • Mapbox Services: Location data and mapping services through our third-party mapping provider
  • Payment Processors: Subscription and payment information (we do not store payment details directly)

How We Use Your Information

We use your information to:

  • Provide Services: Create and maintain your account, enable app features, and deliver training content
  • Process Payments: Handle subscription management and billing (through third-party processors)
  • Improve Our App: Analyze usage patterns, fix bugs, and enhance user experience
  • Communicate: Send service updates, respond to support requests, and provide customer service
  • Security: Protect against fraud, abuse, and security threats
  • Legal Compliance: Meet legal obligations and enforce our terms of service

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

  • When you explicitly choose to save maps or content with other users

Service Providers

We work with third-party companies that help us operate our App:

  • Mapbox: For mapping services and geocoding
  • Hostinger: For secure data storage and app infrastructure
  • Payment Processors: For handling subscriptions (Apple App Store, Google Play Store)
  • Analytics Services: For app performance and usage analytics

Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws, regulations, or court orders
  • Respond to lawful government requests
  • Protect our rights, property, or safety, or that of our users
  • Investigate fraud or security issues

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Storage and Security

Data Storage

  • Your data is stored on secure servers in the United States
  • We use industry-standard encryption to protect data in transit and at rest
  • Account data is retained while your account is active and for a reasonable period afterward

Security Measures

  • Encrypted data transmission using HTTPS
  • Secure authentication systems
  • Regular security audits and monitoring
  • Limited access to personal information by authorized personnel only

Data Retention

  • Account Data: Retained while your account is active.
  • Usage Data: Anonymized usage data may be retained longer for analytics purposes
  • User Content: Maps data is kept in our public data base unless requested by the uploader to be removed

Your Privacy Rights

Access and Control

You have the right to:

  • Access, update, or delete your personal information
  • Export your data in a portable format
  • Withdraw consent for certain data processing activities
  • Opt out of marketing communications

How to Exercise Your Rights

  • Account Settings: Update most information directly in the app
  • Data Deletion: Contact us to request account deletion
  • Support Requests: Email us for other privacy-related requests

Children’s Privacy

Our App is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we discover that we have collected information from a child under 16, we will delete it immediately.

Third-Party Services

Mapbox

Our App uses Mapbox for mapping services. Mapbox’s privacy policy governs their collection and use of data: https://www.mapbox.com/legal/privacy

App Stores

When you download our App through the Apple App Store or Google Play Store, their respective privacy policies apply to that transaction and any in-app purchases.

Other Third Parties

We do not share your personal information with third parties for their own marketing purposes without your consent.

Location Information

Permission-Based Collection

  • We only collect location data when you grant permission
  • Location data is used primarily for map creation and training scenarios
  • You can revoke location permissions through your device settings at any time

Types of Location Data

  • Precise Location: GPS coordinates for map creation features
  • General Location: City/region information for content personalization
  • User-Inputted Locations: Addresses and locations you manually enter for training purposes

Cookies and Tracking

Local Storage

Our App uses local device storage to:

  • Remember your login status
  • Store user preferences and settings
  • Cache training content for offline use
  • Improve app performance

Analytics

We use analytics tools to understand how users interact with our App, but we do not use tracking for advertising purposes.

International Data Transfers

If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using our App, you consent to the transfer of information to the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy in the App
  • Sending an email notification (if you have provided an email address)

Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: Firstinnavigation@gmail.com
Website: https://firstinnavigation.com/contact/

Compliance Information

This Privacy Policy is designed to comply with:

  • California Consumer Privacy Act (CCPA)
  • Children’s Online Privacy Protection Act (COPPA)
  • General Data Protection Regulation (GDPR) where applicable
  • Google Play Store Developer Policy
  • Apple App Store Review Guidelines

Additional Rights for California Residents

If you are a California resident, you have additional rights under the CCPA:

  • Right to know what personal information we collect and how it’s used
  • Right to delete personal information (with certain exceptions)
  • Right to opt-out of the sale of personal information (note: we do not sell personal information)
  • Right to non-discrimination for exercising these rights

To exercise these rights, please contact us using the information provided above.


Effective Date: 8/23/2025
App Version: 1.0